Home Instead Senior Care, Birmingham

Comments From Our Clients

Monday, August 9, 2010

Home Instead Senior Care demonstrates commitment to quality care through our proprietary PEAQ program, "Pursuing Excellence by Advancing Quality". Through an exclusive partnership with JD Power and Associates, CAREGivers and clients are routinely surveyed to ensure consistent delivery of high quality service. When a client rates us a 10/10 we get an alert congratulating us. Here are some of the comments that were attached to our 10 our of 10!

"THE CAREGIVER WE HAVE FROM THE AGENCY IS RELIABLE AND COMPASSIONATE. THEY TAKE INITIATIVE. THEY ARE EAGER TO PLEASE. THEY ARE VERY INTUITIVE."  - B.Smith

"THEY DID EVERYTHING THEY WERE SUPPOSED TO DO. THEY SHOWED UP ON TIME. BILLING WAS FINE. THE EXPERIENCE WAS GREAT." - B. Patton

"THE CAREGIVER IS VERY GOOD AT TAKING CARE OF MY HUSBAND. WE ARE VERY PLEASED WITH HER." - B. Stewart

"THEY WERE GOOD PEOPLE. THEY DID GOOD WORK."- R. Hairston





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